IT Support for Law Firms and Solo Attorneys
MackTechs provides managed IT services for law firms and solo practitioners in the Philadelphia area. We handle your Microsoft 365 environment, keep your client data secure, and make sure your technology works when you need it. You practice law. We handle the tech.
IT Built for Legal Professionals
Law firms have specific technology needs that generic IT providers often miss. Email is critical. Document security is non-negotiable. Downtime costs billable hours. We understand this because we work with legal professionals and know what matters:
- Microsoft 365 management — Email configuration, OneDrive for document storage, SharePoint for shared files, license management, and tenant administration. We handle migrations from other providers and ongoing management.
- Email reliability — Your email cannot go down. We configure proper DNS, monitor mail flow, set up shared mailboxes for intake and scheduling, and troubleshoot delivery issues fast.
- Document and client data security — Encryption on all devices, MFA on every account, controlled access to client files, and automatic screen lock policies. Attorney-client privilege requires real security, not just passwords.
- Scanner and printer support — Legal offices run on scanned documents. We configure scan-to-email, network printing, and troubleshoot the Brother, HP, and Ricoh machines that law offices rely on.
- Remote access — Secure remote access to your firm files and systems from home, court, or anywhere. We set up VPN or cloud-based access that is both secure and easy to use.
- Vendor coordination — We deal with your internet provider, phone system (Grasshopper, RingCentral, Teams), practice management software support, and hardware vendors.
- New attorney and staff setup — When you hire someone, we set up their email, laptop, security, and access to firm resources. When someone leaves, we revoke access immediately and preserve their data.
Solo Practitioners Welcome
You do not need 20 attorneys to justify professional IT management. If you are a solo practitioner with a laptop and a scanner, you still need someone to manage your M365 tenant, keep your email running, and make sure your client data is secure. We work with firms of every size, from solo attorneys to small partnerships.
Plans for solo practitioners start at $195 per month and include endpoint monitoring, M365 administration, security management, help desk support, and vendor coordination.
Switching from Another IT Provider
If you are unhappy with your current IT company, we make the transition painless. We have migrated law firms from other MSPs and know how to handle it:
- We coordinate with your outgoing provider to transfer admin access and documentation
- We install our monitoring and remote support tools on your devices
- We remove the old provider’s tools once the transition is complete
- We verify that all security controls are in place under our management
- Your staff notices nothing except better response times
Frequently Asked Questions
How much does IT support cost for a solo attorney?
Plans start at $195 per month for solo practitioners. This covers M365 management, endpoint monitoring, security, help desk, and vendor coordination. Larger firms get custom pricing based on the number of users and complexity.
Can you manage our existing Microsoft 365 setup?
Yes. We take over management of your existing M365 tenant. We audit your current configuration, fix any issues, optimize licenses, and manage it going forward. No need to start from scratch.
Do you support practice management software?
We support the IT infrastructure that your practice management software runs on. For application-specific issues, we coordinate with the software vendor on your behalf. We are familiar with Clio, MyCase, PracticePanther, and similar platforms.
Are you available outside business hours?
Our standard hours are Monday through Friday 11am to 6pm and Saturday 11am to 3pm. After-hours support for critical issues is available at $195 per hour. We also monitor your systems 24/7 for alerts.
Let Us Handle Your IT
Schedule a free consultation. We will review your current setup and put together a plan that keeps your firm running and your client data secure.
MackTechs · 4329 Main Street, Philadelphia, PA 19127
Mon-Fri 11am-6pm · Sat 11am-3pm