Hard Drive Data Recovery in Philadelphia
$100 diagnostic, credited toward your recovery. Logical recovery from $499. No data, no charge.
Firm quote before work
No data, no charge
Insured shipping both ways
Walk in to Manayunk
A failed hard drive is not a lost hard drive. Most of the drives that come into our Manayunk shop still have every file on them; the problem is getting to them safely. We log your drive, note the folders you need most, and ship it insured to our partnered recovery facility, where it's imaged sector by sector and the recovery is done from the copy so the original is never worked on twice. You approve a fixed price before any work starts, and if the files that matter to you can't be recovered, you owe nothing beyond the $100 diagnostic.
Failures we recover from
- Deleted files and emptied trash
- Accidental format or re-partition, "drive needs to be formatted" errors
- Corrupted file systems, drives that show up as RAW or unreadable
- Computers that won't boot but the drive spins normally
- External drives and enclosures that stopped mounting (Seagate, WD, Toshiba, LaCie, G-Drive, Samsung)
- Dead circuit boards, firmware faults, drives not detected at all
- Clicking, beeping, not spinning, dropped drives (cleanroom head work)
- Scratched platters and helium-sealed drives
Pricing
| Service | Price (USD) |
|---|---|
| Lab diagnostic (credited toward a successful recovery) | $100 |
| Hard drive: logical, firmware or electrical failure | $499–$1,500 |
| Hard drive: crashed heads / head swap | $1,299–$2,500 |
| Hard drive: helium-sealed drives | $2,500–$4,399+ |
| Hard drive: scratched or contaminated platters | $1,899–$3,149+ |
| SSD / NVMe: logical | $399–$1,000 |
| SSD / NVMe: firmware or controller | $999–$1,899 |
| SSD / NVMe: chip-off NAND recovery | $1,249–$3,149 |
| Flash drive / SD card | $199–$2,199 |
| iPhone (all models) | $1,899 |
| MacBook / laptop with soldered storage | $1,249–$2,500+ |
| RAID 0 / RAID 1 (2 drives) | $1,299–$2,500 |
| RAID 5 / RAID 6 / NAS | $1,899–$4,399 |
| Enterprise / complex arrays | Quoted after diagnostic |
External drives: same as the drive inside.
Every price is confirmed after the diagnostic and approved by you before work begins. The $100 diagnostic is credited toward a successful recovery and is the only charge if recovery fails or you decline the quote. A new external drive for your recovered files is extra, or bring your own working drive.
Rush options
Standard (no surcharge). Rush options move the diagnostic to the front of the queue.
| Service | Surcharge |
|---|---|
| Priority: diagnostic starts within 5–7 days | +$250 |
| Urgent: diagnostic starts within 1–2 days | +$500 |
| Emergency: same-day diagnostic start | +$1,000 |
What happens when you bring a drive in
- Same day in Manayunk: we check that the drive is safe to ship, log the failure you describe and the files you need, and pack it in anti-static material.
- Insured shipping to the lab. Diagnostic within 48 to 72 hours of arrival.
- Firm quote by phone or email. Nothing happens until you say yes.
- Recovery from a sector-by-sector image. Your original drive is never written to.
- Pickup in Manayunk or delivery by mail. We open the folders you care about with you: photos, documents, QuickBooks files, whatever it is. Recovered data is purged from the lab after delivery.
Business and RAID drives
Single business drives, server drives, NAS units and RAID arrays are all handled. Bring every drive from the array, in order if you can. If you're a Philadelphia business running without a tested backup, ask about our managed IT plans: the recovery you're paying for today is the backup you didn't have.
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Frequently Asked Questions
Start Your Recovery
$100 diagnostic, credited toward your recovery. No data, no charge.
