Modernize with AI. Stop renting software you don't need.
We audit what you pay for, replace what you don't need with tools you own, and automate the work your staff still do by hand.
Software we run our own shop on
You own the code and the data
One tool at a time, staff trained on each
Flat monthly fee, no per-seat pricing
Most small businesses in Philadelphia pay for a dozen subscriptions that each do one thing, charge per seat, and don't talk to each other. MackTechs is a repair shop that got tired of exactly that and built its own: our ticketing, invoicing, customer messaging, staff scheduling and website tools are software we wrote and run ourselves. Now we do the same for other businesses, with AI doing the parts that used to need a developer for every change.
What we actually do
SaaS audit
Every subscription, what it costs per year, who uses it, what it's really for. You get a one-page keep / replace / cancel list with the yearly savings.
Replace, don't rebuild
Where a per-seat tool is doing a job a small custom tool could do, we replace it with software you own, hosted for a flat fee.
Automate the hand work
Order intake, quotes, follow-ups, reports, scheduling: the repetitive things that eat a staff member's afternoon.
AI where it earns its place
Drafting customer replies, summarizing calls, classifying requests, answering questions from your own documents. Not a chatbot bolted onto the front of your site.
Keep what works
If QuickBooks or Square does the job, it stays. We integrate around it.
Built for ourselves first
Shop management
Tickets, invoices, mail-in repairs, shipping labels and a morning digest that tells us what's due today, replacing the subscriptions we used to pay for.
Staff portal
Clock-in, schedules and payroll export for a Philadelphia restaurant group, one flat fee per location.
Live event map
5,323 spectators used our map at the Philadelphia Cycling Classic and spent 411 hours on it. Read the case study →
Small business websites
Publish from a form, with hosting, updates and security handled. Web & software →
How an engagement works
- Free consultation. Thirty minutes on the phone or in the shop to hear what you pay for and what frustrates your staff.
- Audit. A fixed-price audit of your subscriptions and workflows. You get the keep / replace / cancel list with yearly savings, whether or not you go further.
- Build. One replacement at a time, staff trained on each before the next.
- Ongoing. A flat monthly fee covers hosting, updates and support. Pricing is quoted per project; the aim is a fee below the subscriptions it replaces.
Who this is for
Restaurants and retail with scheduling and ordering headaches. Medical and legal offices paying for compliance software they barely use. Trades and services still quoting from spreadsheets. Any Philadelphia business with more logins than employees.
Frequently asked questions
Start with a free consultation
Tell us what you pay for and what frustrates your staff.