(215) 914-5775
Mon-Fri 11am-6pm · Sat 11am-3pm
4329 Main St, Philadelphia, PA

Mail-In Device Repair

Can't make it to the shop? Ship your device to us for professional repair. Free diagnostics, 1-3 business day turnaround, and tracked return shipping on every order.

Start Your Order Call (215) 914-5775

Free Diagnostics

No charge to evaluate your device

1-Year Warranty

90-day on batteries

1-3 Day Turnaround

Fast repairs, shipped back ASAP

Nationwide Service

Ship from anywhere in the U.S.

How Mail-In Repair Works

1

Submit Your Order

Fill out the form below with your device info and shipping preference.

2

Ship Your Device

Pack it securely and ship it to us. Use your own box or request a prepaid kit.

3

We Repair & Return

We diagnose, repair, and ship it back with tracking and a warranty.

Start Your Mail-In Order

Shipping prices below are for shipping only — not for the repair itself. You'll receive a repair quote after we diagnose your device.

What to Expect

Free Diagnostics & Upfront Pricing

We'll evaluate your device at no charge and send you a quote before any work begins.

1-3 Day Turnaround

Most repairs are completed within 1-3 business days of receiving your device.

Tracked Return Shipping

Your repaired device ships back with full tracking so you know exactly when it arrives.

Secure Device Handling

Every device is handled with care, stored securely, and insured during transit.

Step-by-Step Process

  1. Submit the form above — Tell us about your device and the issue you're experiencing.
  2. Choose your shipping option — Ship it yourself for free, or request a prepaid label or full shipping kit.
  3. Ship your device — Pack your device securely and drop it off at any shipping location.
  4. We diagnose and repair — Our technicians diagnose and repair your device, typically within 1-3 business days.
  5. Get it back — We ship your repaired device back with tracking information and a warranty.

Devices We Repair by Mail

iPhone Repair iPad Repair Mac Repair Game Console Repair iPod Repair Samsung Repair

Mail-In Repair FAQ

How do I pack my device for shipping?
Wrap your device in bubble wrap or soft padding and place it in a sturdy box. Remove any cases or accessories. If you choose our shipping kit option, we'll send you everything you need to pack securely.
How long does the repair take?
Most repairs are completed within 1-3 business days after we receive your device. Complex repairs like liquid damage or logic board work may take longer. We'll keep you updated every step of the way.
What if my device can't be repaired?
If we determine your device can't be repaired, we'll contact you with options. There's no charge for the diagnosis. We'll ship your device back to you at no additional cost.
Do I need to back up my data first?
We always recommend backing up your data before sending in your device. While we take every precaution to protect your data, we cannot guarantee data preservation during repairs.
What warranty do mail-in repairs come with?
All mail-in repairs come with our standard 1-year warranty on parts and labor. Battery replacements include a 90-day limited warranty. Learn more about our warranty.
What are the shipping options?
You have three options: ship it yourself at no extra cost, request a prepaid shipping label emailed to you, or order a full shipping kit with a box and prepaid label. Pricing for each option is shown in the order form above.

Questions About Mail-In Repair?

Call us — we're happy to help

(215) 914-5775

Mon-Fri 11am-6pm • Sat 11am-3pm

Ready to Get Your Device Fixed?

Fill out the order form and ship your device today. We'll handle the rest.

Start Your Order Learn More About Mail-In