IT Services for Philadelphia Businesses
MackTechs provides managed IT support, Microsoft 365 administration, cybersecurity, and technology consulting for small businesses, law firms, and healthcare practices in the Philadelphia area. Same local team that has been fixing devices since 2014, now managing your entire IT environment.
What We Offer
Managed IT Support
Proactive monitoring, remote support, and on-site visits when needed. We manage your endpoints, handle help desk requests, coordinate with vendors, and keep your systems running so you can focus on your business. Flat monthly fee, no surprises.
Microsoft 365 Administration
User management, email configuration, SharePoint and OneDrive setup, license optimization, domain management, and migrations. We handle the admin console so you do not have to. Already on M365? We can take over management of your existing tenant.
Cybersecurity
Endpoint protection, multi-factor authentication setup, security policy configuration, and threat monitoring. We secure your devices and accounts against ransomware, phishing, and unauthorized access. No scare tactics, just practical security that fits your budget.
Backup and Recovery
Microsoft 365 backup (email, OneDrive, SharePoint), endpoint backup, and disaster recovery planning. If something goes wrong, your data is recoverable. We set it up, monitor it, and test it so you never have to think about it.
Healthcare IT (HIPAA)
HIPAA-aligned IT management for medical practices, home health agencies, and healthcare organizations. We sign Business Associate Agreements, implement compliant security controls, and support EHR systems including Citrix-hosted platforms. Security and compliance without the enterprise price tag.
Law Firm IT Support
Technology support built for legal professionals. We manage M365 environments, handle email and document systems, support practice management software, and keep your client data secure. Solo practitioners and small firms are our specialty.
Who We Work With
We specialize in small businesses with 1 to 50 employees in the Philadelphia area. Our clients include:
- Law firms and solo attorneys — M365 management, document security, scanner and printer support, vendor coordination
- Healthcare practices — HIPAA-compliant IT, BAA agreements, EHR system support, secure email
- Professional services firms — Accounting, consulting, real estate offices that need reliable IT without a full-time hire
- Retail and local businesses — Point of sale systems, Wi-Fi management, basic endpoint support
- Schools and nonprofits — Device fleet management, bulk repairs, IT consulting on a budget
If your business has outgrown “my nephew handles the computers” but is not ready for a big MSP with 50-page contracts and hidden fees, we are the right fit.
Why MackTechs for IT
Local and Responsive
We are on Main Street in Manayunk, not in a call center in another state. When you call, you talk to the person who actually manages your systems. Same-day response on critical issues, and we can be on-site when remote support is not enough.
No Long-Term Contracts
Month-to-month service. No 3-year lock-ins, no early termination fees. We keep your business by doing good work, not by trapping you in a contract. If you are unhappy, you can leave at any time.
Flat Monthly Pricing
One monthly fee covers everything. No billable hours adding up, no surprise invoices, no “that is out of scope” on basic requests. You know what you are paying every month.
Repair Experts Too
Most MSPs outsource hardware problems. We fix devices in-house. Cracked screens, dead batteries, liquid damage, hardware failures. Your employees get their devices back fast because the repair shop is the IT department.
Areas We Serve
We provide managed IT services to businesses across the Philadelphia region. On-site support is available throughout these areas, and remote support is available anywhere.
- Philadelphia (all neighborhoods)
- Manayunk
- Roxborough
- East Falls
- Wissahickon
- Germantown
- Bala Cynwyd
- Conshohocken
- King of Prussia
- Norristown
- Ardmore
- The Main Line
Frequently Asked Questions
How much does managed IT cost?
Pricing depends on the number of users and complexity of your environment. Most small businesses with 1 to 10 employees pay between $195 and $2,000 per month. We provide a custom quote after a free consultation where we assess your current setup and needs.
Do I need to switch from my current IT provider?
We handle the transition. We coordinate with your existing provider, migrate accounts and access, and make the switch seamless. You do not need to figure out the technical details.
What if I only have a few employees?
We specialize in small businesses. Solo practitioners, 3-person offices, and 20-person companies are all in our sweet spot. You do not need 100 employees to justify professional IT management.
Can you support both Mac and Windows?
Yes. We have been repairing and supporting Macs since 2014, and we manage Windows environments through Syncro RMM and Microsoft 365. Mixed environments are common among our clients.
Do you sign BAAs for HIPAA compliance?
Yes. We work with healthcare organizations and sign Business Associate Agreements. We implement HIPAA-aligned security controls and manage compliant IT environments.
Ready to Talk?
Schedule a free consultation to discuss your business IT needs. No sales pitch, no pressure. We will assess your current setup and tell you honestly what you need and what you do not.
MackTechs · 4329 Main Street, Philadelphia, PA 19127
Mon-Fri 11am-6pm · Sat 11am-3pm · (215) 914-5775 · sales@macktechs.com